F.A.Q.

How Long Does This Hair Last?

The hair can last at least 1 year, with proper hair care the hair can last longer than a year.

Is This hair Processed?

Our hair is 100% unprocessed virgin human hair. Our hair is NOT chemically processed it is only steam treated for cleanliness.

Can I Color This Hair?

It can be dyed and/or bleached. Once colored the hair must be properly cared for following our hair care tips.

How Many Bundles Do I Need With Leave-out?

We recommend at least (2-3) bundles for lengths 12" - 18" (Depending on level of thickness you prefer)

We recommend at least (3-4) bundles for lengths 18" - 30" (Depending on level of thickness you prefer)

How Many Bundles Do I Need With A Closure and/or Frontal?

We recommend at least (2-3) bundles for lengths 12" - 18" (Depending on level of thickness you prefer)

We recommend at least (3-4) bundles for lengths 18" - 30" (Depending on level of thickness you prefer)

If I order today, Will I receive my hair next week?          

On average, most customers received their hair in 7-10 days from original purchase date. However, it is recommended that you allow yourself enough time to receive your hair. Always prepare for unexpected delays from USPS due to weather related conditions.

What is your refund or return policy?

Due to the nature of this business REFUNDS ARE NOT ACCEPTED. Returns are accepted only when you have received the WRONG item(s). Please refer to the policies.

Wig FAQ

My order was cancelled. Why?
There are a few reasons why we would automatically cancel your order.
1. Several days have passed since you’ve placed your order and we haven’t received a tracking number from you and haven’t received your hair.
2. The billing and shipping address don’t match on your order information
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Why do you cut the wefts/tracks?
When using a sewing machine, it is essential to cut the wefts after each row is sewn down. On the sewing machine, there is no such thing as folding over the wefts. To ensure the wig isn’t bulky and that it lays flat, it is a must to cut the wefts after each row. 
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How long does it take to make the wig?
Up to 5 Days after the hair is received.